B13

In 1912, Dale Carnegie was a poor unemployed actor living in New York City.

 EMPLOYED

B14

He wanted to change his bad luck greatly. So, he had a talk with the director of a Young Men's Christian Association. Dale needed listeners and a place for his night course in public speaking.

 GREAT

B15

The director gave him that lucky chance.

 LUCK

B16

Carnegie's brilliant career as an America's master of psychological advice started with that job.

PSYCHOLOGY

B17

He was sure that it was possible to overcome shyness, fear and lack of confidence.

 SHY

B18

He taught that anyone could be won by a warm and friendly smile. His book 'How to Win Friends and Influence People', became the first paperback to sell a million copies, and itis still in print in dozens of languages.

 FRIEND