B13

Alan walked into a bank to speak to someone about his cash card. He was unhappy because the machine outside had just taken it from him.

Happy

B14

"Did you recently change your PIN number?" the woman in the bank asked Alan.

Recent

B15

Alan thought for a moment. He had the feeling that he had changed it.

Feel

B16

"Yes, I think I tried to use the old number. I clearly didn't memorize the new one well enough," said Alan.

Memory

B17

Just then, a man walked up to the counter. "I found this card in the machine. Maybe it belongs to one of your customers," he said.

Custom

B18

It was Alan's card, and he thanked the man. The card was useless, though, because Alan still couldn't remember the new PIN number.

Use